Every inquiry answered.
Every price shown.
Answers every inquiry in seconds, 24/7. Quotes off book time at your labor rate. Books the appointment.
“what would front brakes run on a 2018 M3”
- 2.3 hrs book time × $195/hr
- $448
- Parts
- $380–$780
- Shop supplies (5%)
- $22
- Estimate
- $850–$1,250
of drivers say opaque pricing frustrates them; 78% distrust their mechanic to some degree.
Consumer surveys, 2024
of service calls go unanswered — and that’s at shops with someone paid to answer phones.
Marchex call data
Google removed the “message this business” button in 2024. Those customers still exist. They just have nowhere to land.
Google, July 2024
— Why this one
Quotes off your book time. Cites the law.
Every other chatbot dodges the price question or makes a number up.
This one works like your service writer: book time × your rate, plus your parts range — and it shows the customer the math.
Ask what a shop can legally charge and it answers from your list, with the code section.
It answers what you can’t get to, with numbers you’d stand behind.
Most inquiries arrive after the bay doors close.
01 How it quotes
Built the way a service writer builds it.
Labor guide book time × the shop's labor rate, plus a shop-approved parts range, plus shop supplies — with extra book time built in for the Euro, diesel and performance platforms that take longer than the guide’s baseline.
The bot shows the customer that math. Every figure traces to something the shop set.
- 2018 BMW M3 — front pads & rotors · 2.3 hrs book time × $195/hr
- $448
- Parts, shop-approved range
- $380–$780
- Shop supplies, 5%
- $22
- Estimate
- $850–$1,250
02 What it refuses
It cannot quote a job the shop hasn't priced.
It says:“I don’t have that one priced.”
Then it offers to get the car in for a diagnosis. It has nothing to quote from except the jobs you priced, so there is no number for it to invent. Regulation questions you haven’t answered get sent to the Bureau of Automotive Repair and a callback, not a guess.
03 California regulations
Answers from the shop's own book, with citations.
Answers California BAR regulation questions from a shop-approved list with code citations. Eight topics customers actually ask about. Four carry a Business & Professions Code citation; the rest are answered in your own words.
- 01
- Estimate authorization
- §9884.9
- 02
- Exceeding the estimate
- §9884.9
- 03
- Getting old parts back
- §9884.10
- 04
- Invoice requirements
- §9884.8
- 05
- Teardown
- Shop-approved
- 06
- Separate tow authorization
- Shop-approved
- 07
- Smog & ARD licensing
- Shop-approved
- 08
- BAR complaints & warranty
- Shop-approved
04 Compliance
Compliance built in — and it sells.
- SB 1001
- It identifies itself as an AI assistant in the header and in its first message. California requires it.
- B&P §9884.9 / 16 CCR §3353
- Ranges only, never a binding quote, and every price is followed by “written estimate before any work begins.” It cannot quote a job you haven’t priced.
- TCPA / A2P 10DLC
- It only ever texts you, never your customers. Texting customers requires their explicit opt-in, so booking captures that separately.
05 Why us
Not a generic chatbot with your logo on it.
We build for California repair shops and nothing else. That shows up in what it knows and what it refuses to do.
- Your approved price book
- Every number it quotes came from you. We build the book with you job by job and you approve it in writing, so nothing goes out that you wouldn’t say yourself.
- California rules, not general advice
- The estimate rules, the bot-disclosure rule, the texting rules — all of them written in, with the code sections. A chatbot built for restaurants and dentists knows none of this.
- One trade, one state
- Every edge case another California shop hits makes your bot better. A vendor spread across fifty states and thirty industries never gets that compounding.
- You’ll know where you stand
- Nobody publishes what a shop your size actually gets in web inquiries. We measure it, so you’ll see how your volume compares instead of guessing.
06 Getting set up
About an hour of your time.
We need your hours, your services, your labor rate, and the jobs you quote most often — with the book hours and parts range you’d stand behind. Nothing you don’t already know off the top of your head.
- A 20-minute call: hours, services, rates, what you don’t do
- Your price book — the 15 to 25 jobs you quote most
- We add it to your website, or your web person does in two minutes
- You try to break it before a customer ever sees it
07 Founding rate
Try it on your own shop first.
Your hours, your services, your labor rate — running at a link you can open on your phone and hand to your service writer. The first five shops lock the founding rate for life, in exchange for a testimonial once it’s earned one.
Locked for life · first five shops
- Your own bot, set up with you
- Price book and BAR answers you approve
- Books appointments and texts you the moment one matters
- Monthly report: conversations, after-hours %, bookings
08 Run your own numbers
Three missed calls a day is not a rounding error.
Don’t take our word for the size of it. Put in what you actually miss on a normal day and see what it comes to.
Booking rate of 70% applied to a five-day week. An estimate for sizing the problem — not a forecast, and not a promise of recovered revenue.